Want to join Nord Pool, A Euronext Company?

We are looking for a proactive marketing person to join our team in Norway to cover a maternity leave from beginning of May 2025 to April 2026.

This position will be reporting to Group Head of Events in Euronext and EVP Public Affairs, Communication and Marketing in Nord Pool. You will be a part of the Euronext Events Team and have close collaboration with the marketing and communication team at Nord Pool.

About the role:

You will manage, implement, and coordinate our marketing activities. This includes establishing and managing the development of marketing efforts across various departments within both Nord Pool and Euronext. You will work across the business, playing a key role in a wide variety of our teams. You will be working with sales staff on events and exhibitions, product managers on pitching and positioning our products and solutions; and with regional teams on targeted local marketing activities across Europe. In this role you will also be cooperating closely and working together with departments in Euronext and especially with the Euronext Events team.

Role Requirements:

The right person will have knowledge of digital marketing, with experience in marketing and marketing communication being an advantage and event organization. Structure and efficiency in your work is important to you, as are being a team player and being comfortable handling multiple tasks at once time.

You are a doer, self-driven and flexible with good written and verbal communication skills. You are fluent in English.

Main responsibilities:

• Ensure close dialogue and cooperation across functions to deliver effective marketing for Nord Pool’s products and services.

• Effectively and appropriately communicate through digital channels and social media to increase our visibility.
• Support internal communication.
• Organize external and internal events, including webinars, seminars, conferences, and trade shows.
• Collaborate closely with key stakeholders, including Communication, Sales, and Product managers.
• Create professional, on-brand presentations and promotional material.
• Strengthen Nord Pool’s brand, employing the full marketing suite: strategy, campaigns, implementation plans and tactics. This would include, among others: email marketing, website marketing, social media marketing and events management.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks and projects.      

About Nord Pool

Nord Pool, the European power market, delivers efficient, simple and secure trading across Europe. The company, which is majority owned by Euronext, offers day-ahead and intraday trading, clearing and settlement, and additional services, to customers regardless of size or location. Today 400 businesses from 20 countries trade on Nord Pool’s markets.  

Nord Pool operates markets in the Nordic and Baltic regions, Germany, Poland, France, the Netherlands, Belgium, Austria, Luxembourg and the UK. Nord Pool is a Nominated Electricity Market Operator (NEMO) in 16 European countries, while also servicing power markets in Bulgaria, Croatia and Georgia. In 2024 Nord Pool had a total turnover of 1150 TWh traded power. This total does not include 2 TWh traded on the newly established intraday auctions, between 13 June and 31 December 2024.

Nord Pool’s more than three decades of power market experience is built on offering flexibility, transparency, innovation, greater choice and participation to our customers. 

Technical skills:

• Expertise in managing applications in mixed environments (on-prem and cloud - AWS)
• Expertise in managing complex architectures (clustered solutions, distributed solutions, active-active solutions, etc.)
• Deep knowledge of the main application orchestrators/schedulers to handle the daily life-cycle
• Deep knowledge of Linux and Windows OS
• Deep knowledge of networking protocols: TCP, UDP
• Deep knowledge of shell scripting and Python
• Knowledge of DB administration and usage (Oracle and PostgresQL)
• Knowledge of the applications configuration management tools (Ansible, Puppet, Chef)
• Knowledge of version control systems (SVN, Git)
• Knowledge of CI/CD tools to interact with the development team

Soft skills:

• Strong attitude to work in team
• Attitude to leadership and resources management
• The candidate must have great communication, problem solving and strategic thinking capacities
• Good knowledge of English language (at least level B2 of the Common European Framework Reference of Languages)

Working with us means:

• Be part of an agile, innovative and dynamic organisation, where you can have an impact and grow
• Opportunity to grow 
• A vibrant international and diverse environment

Wellbeing programme, equal opportunities, work environment open to diversity in all its forms

Ben je organisatorisch sterk, werk je nauwkeurig en lijkt het je interessant om ervaring op te doen in de wereld van evenementen en communicatie? Euronext Amsterdam biedt een veelzijdige stageplek waarin je meewerkt aan de organisatie van diverse evenementen, van formele bijeenkomsten tot netwerkbijeenkomsten en ceremonies.

Over Euronext

Euronext is de toonaangevende beurs van Europa, met vestigingen in onder andere Amsterdam, Brussel, Parijs en Milaan. Grote bedrijven zoals ASML, Heineken en Unilever zijn hier genoteerd. Het hoofdkantoor van Euronext Amsterdam is gevestigd in het historische beursgebouw aan Beursplein 5, midden in het financiële centrum van Nederland.

Wat ga je doen?

Als Event & Communications Stagiair ondersteun je het Events Team bij de organisatie en uitvoering van uiteenlopende evenementen, waaronder:

• Traditionele gongceremonies
• Noteringsceremonies
• Workshops en trainingen
• Zakelijke bijeenkomsten, lunches en diners
• Interne evenementen zoals het eindejaarsfeest en de familiedag
• Round table meetings en webcasts

Je houdt je bezig met de voorbereiding en coördinatie van deze evenementen. Dit betekent dat je onder andere werkt aan de gastenlijsten, draaiboeken, de logistieke planning, presentatiematerialen en AV-ondersteuning. Daarnaast onderhoud je via e-mail, telefoon en chat contact met externe bedrijven en interne teams om ervoor te zorgen dat alles soepel verloopt. De evenementen vinden plaats op onze locatie in Amsterdam of op externe locaties.

Wie zoeken wij?

• Je hebt een gastvrije instelling en werkt klantgericht
• Je bent nauwkeurig, proactief en werkt gestructureerd
• Je communiceert makkelijk en legt snel contact met verschillende teams
• Je kunt goed omgaan met deadlines en weet prioriteiten te stellen
• Je hebt affiniteit met evenementenorganisatie en interesse in de financiële sector

Wat breng je mee?

• Je bent bezig met een hbo-opleiding in Eventmanagement, Hotelmanagement of Facility Management
• Je bent fulltime beschikbaar (4-5 dagen per week) voor minimaal 5 maanden
• Je spreekt en schrijft vloeiend Nederlands en Engels
• Je hebt basiskennis van Word, Excel en PowerPoint

Wat bieden wij?

• Een leerzame stage binnen een internationale organisatie
• De mogelijkheid om mee te werken aan hoogwaardige evenementen
• Ervaring opdoen in een professionele en dynamische omgeving
• Een unieke werkplek in een historisch beursgebouw
• Een stagevergoeding vanaf 330€ bruto per maand
• Startdatum in overleg

Ben je geïnteresseerd? Klik op "apply" en wie weet verwelkomen wij je binnenkort bij Euronext Amsterdam.

Apprenticeship 12 - 24 months

Ideal start date : September 1, 2025

The Euronext Corporate Solutions team is composed of over 200 professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

Euronext Corporate Solutions already serves more than 4,500+ clients including over  1000 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Nordics, Spain, Germany).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance : Our InsiderLog products offer a solution to automate the management of inside information and insider lists for both issuers and their professional advisors. Our tool aims to save time and ensure compliance with the European Market Abuse Regulation (MAR).
• Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Solutions is a fully integrated division, including all the resources to pursue its business activities: Sales, Marketing, Client Excellence, Product, Technology.

This position is for a Senior Software Developer in the Governance product line, responsible for software development activities of IBabs.

The key accountabilities for this role are

• Translate application storyboards and use cases into functional applications.
• Design, build and maintain efficient, reusable, and reliable code.
• Ensure the best possible performance, quality and responsiveness of the applications.
• Collaborate closely with the Product Owner to ensure alignment with business requirements and meet delivery timelines.
• Prioritize and facilitate the early resolution of client issues, ensuring adherence to agreed Service Level Agreements (SLA).
• Conduct code reviews, contribute to critical feature designs, and ensure the overall quality of the team's deliverables.
• Flag technical debt and areas of improvements, making sure they are properly documented and taken into account when defining priorities.
• Implement a robust documentation system for knowledge base, onboarding, knowledge transfer, and communication in software development activities.
• Identify bottlenecks and bugs and devise solutions to these problems.

 Knowledge, skills and experience required

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum 5+ years of hands-on experience in C# and .Net/.Net Core.
• Strong knowledge of Azure/AWS, Microservices architecture, and design patterns.
• Strong knowledge of containerization and orchestration tools like Docker and Kubernetes.
• Experience in frontend technologies like React.js or Angular is a strong plus.
• Solid grasp of security best practices related to APIs and data privacy.
• Proficiency in Agile/Scrum methodologies and a commitment to driving Agile practices within the team.
• Comfortable with DevOps practices involving configuration management, CI/CD pipelines, Gitflow, IaC, deployment patterns among others.
• Excellent problem-solving skills and a proactive approach to addressing challenges.
• Proficiency in English is a must.

Join us as an HR Project Officer in Our International Graduate Programme (V.I.E)!

Are you ready to kickstart your career with the leading pan-European market infrastructure? Euronext is seeking a dynamic and motivated candidate to join our Talent Team within the International Graduate Programme (V.I.E).

Starting in July for a 12-month period based in Porto, you'll report directly to the Head of Talent.

This an amazing opportunity to make a significant impact on key Talent Development projects and contribute to HR initiatives for Euronext Group, and to work on various HR topics in close collaboration with Euronext's local HR teams.

You will be primarily responsible for:

1) Talent Development to train employees on strategic and transversal topics across businesses / locations :

• Coordinate with internal and external stakeholders to engineer our learning offerings and develop programmes on various topics such as financial knowledge, ESG, leadership, management and more , in various formats including seminars, webinars, and lunch & learn sessions.

• Manage the communication and promotion of our training catalogue, ensuring employees are well-informed about available programs. Handle logistical aspects: sending invitations, maintaining waiting lists, tracking attendance, and reporting on training outcomes.

• Manage our online platform (Learning Management System), ensuring the content is up-to-date and relevant. Perform the assignation of mandatory trainings and manage associated reporting.

• Monitor & consolidate training KPIs across Euronext Group, ensure the accuracy of our data and identify opportunities for automation and process improvement

2) Talent Acquisition for Euronext's International Graduate Programme (VIE):

• Drive the recruitment processes for our International Graduate Programme (VIE) in collaboration with Hiring Managers across various functions and locations: clarifying hiring needs, screening CVs, conducting job interviews, managing the hiring process.

• Oversee the onboarding of VIEs. Provide ongoing support throughout their fixed-term contract, conduct regular check-ins to support their development, address any concerns, and facilitate their career growth.

• Manage the offboarding process for VIEs, including conducting exit interviews and liaising with other HR departments to support continuous opportunities within the Euronext Group.

3) Project management:

• Manage various projects related to HR development aimed at enhancing Employee Engagement, leading HR Transformation, enhancing HR team's capabilities and supporting Euronext's strategic plan, "Innovate for Growth 2027".

The key responsibilities describe only the main activities and are not exhaustive.

Your profile

• Eligible to the VIE programme as per the criteria set by Business France

• 1 to 4 years work experience in HR or consulting with exposure to at least one of the following: training, employee development, recruitment, HR project management, employee engagement, HR transformation, change management

• Excellent command of English (both written and spoken), as English is our working language.

• Proficient in Microsoft Excel and PowerPoint. Experience with HRIS or LMS is a strong plus.

• People-oriented, collaborative, and helpful. You bring great new ideas and you execute them effectively. You communicate effectively, and are organized, reliable, and detail-oriented. You are curious, eager to learn and to take initiatives.

• Strong project management skills, able to handle multiple topics across different countries in a complex matrix organisation, with colleagues based abroad. You are able to manage priorities and you thrive in a fact-paced and changing environment

Working with us means:

• A truly international, innovative and multi-cultural environment where you'll collaborate with 2400+ talents across Europe, USA and Asia.

• Being part of a company with multiple career paths and continuous learning, where you can drive progress, have an impact and explore various topics.

• A programme designed for young graduates with exciting potential for international mobility and career development.

Additional Information

• Start Date: 1 July 2025 ideally ; or 1 August 2025.

• Location: Based in newly-renovated Porto office, at the heart of the city.

• Duration: Initial period of 12 months, can be extended.

If you are passionate about HR and eager to grow in an international environment in our journey to make capital markets more sustainable, we want to hear from you! Join us at Euronext and shape the future of capital markets.

Please apply in English by submitting your CV, and ideally a cover letter.

Key Accountabilities

The Product Designer will have the following accountabilities:

• Market Research: Conducting research internally and externally with clients, identify trends, analyse competitors and assess market demand.
• Concept Development: Translating research into feasible design ideas.
• Prototyping and Testing: Follow up and ensure product implementation process from prototypes, testing to production. Lead P&L-driven business case development, seeking the most profitable balance between client needs and internal cost control.
• Collaboration: Working closely with Group stakeholders, Product teams and clients.
• Market Needs Analysis: Analyzing how a new product meets market needs and consumer preferences.
• Industry Awareness: Staying up-to-date with industry trends and market conditions

Key skills

• Expert knowledge of Euronext’s market model, rule book, service offer, the buy-side and sell-side landscape, have a solid grasp on the life cycle of a trade, strong network with front office/back office professionals in buy side/sell side and with market data clients (Vendors/fintech/ISV). Knowledge of trends in the market (AI/Cloud) and regulation are preferred.
• Problem-Solving and Project management skills: identifying and solving challenges and ensure ideas become products.
• Positive mindset, innovative and creative, thinking out of the box, focused in identifying innovative concrete data products ideas based on successful business cases.
• Communication and relationship skills
• Knowledge of the full product development lifecycle.
• Strong commercial acumen and strategic awareness.
• Excellent written and oral presentation skills, an ability to combine attention to detail with the wider strategic view.
• Rigorous project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements.
• Collaborative, open, pragmatic, customer oriented and numbers-driven approach to work.
• International business experience – developing products in multiple geographic locations
• A detail-oriented mindset with strong problem-solving abilities and a passion for learning and staying up to date with new technologies and trends in the data business environment

Profile and Skills

• A Bachelor’s degree with preference in Economy or Finance 
• At least 5 years of experience, preferably in banking sector, ISV or Data Vendor as Product Manager, Business developer doing market intelligence, interfacing closely with clients to understand their needs, collect inputs, and design requirements of new data products to address these needs.  
• Excellent proficiency in both written and verbal English.
• Command of Excel and PowerPoint.

Join us as a Finance Controller Trainee

As a Financial Controller Trainee you will be accountable for financial reporting, analysis and forecasting in coordination with other controlling teams in the organization to identify cost-saving measures and ensuring the sound financial functioning of the organization.

This position is based in Porto.

Key Accountabilities

• Ensure accurate representation of Euronext business activities and presentation of the results to Business leads.
• Monthly and quarterly reporting and analysis of results and presentation to Senior Management.
• Analyses and provides financial information to recommend the appropriate action to management to meet targets
• Assist in the yearly budget process and monthly forecast
• Identification of KPI’s and metrics to improve usage of deployed resources
• Write additional financial reports and punctual analyses as needed
• Propose and implement cost optimization initiatives to meet financial targets, KPI’s reporting to recommend the appropriate actions to meet targets

* The key accountabilities only describe the main activities and is not exhaustive. It evolves depending on the expertise level and ongoing projects.

Your Profile

• Proficient in Microsoft Excel & Power Point
• Knowledge of Microsoft AX and Essbase software
• Capacity to think out of the box and to challenge the management team
• Self-starter who will thrive in an expanding work environment
• Responsible with a high level of accuracy
• Goal oriented
• Strong analysis skills
• Fluent in English (written and verbal communication)

Working with us means:

• A vibrant international and diverse team where you'll collaborate with a network of 2,200+ talents across Europe, USA, and Asia.

• A collaborative and inclusive work environment that fosters professional growth with flexible career paths, learning and development opportunities.

• An agile, innovative, and dynamic company where you can make an impact.

• Wellbeing programme, equal opportunities, and a work environment open to diversity in all its forms.

Apply by submitting your CV in English.

Join Euronext – Shape capital markets for future generations

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets to drive innovation and sustainable growth.

• Operating in 18 countries across Europe, the US, and Asia, it has regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal.

• Euronext operates regulated equity and derivatives markets, a leading electronic fixed income trading market, and the largest centre for debt and funds listings globally.

• The Group offers a wide range of products, including equities, FX, ETFs, bonds, derivatives, commodities, and advanced data services.

• It provides clearing through Euronext Clearing and custody and settlement services via Euronext Securities in Denmark, Italy, Norway, and Portugal.

• Euronext also offers technology, corporate, and data services to third parties.

Euronext is the leading pan-European market infrastructure, shaping capital markets for future generations. Its mission is to connect European economies to global capital markets, to accelerate innovation and sustainable growth. Euronext is located in 18 countries across Europe, US and Asia, with regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. The group has expanded organically and externally, with a revenue growing from €458 million in 2014 to €1.5 billion in 2022, with 2,200 employees and 55 nationalities.

With close to 1,900 listed issuers and around €6.5 trillion in market capitalisation as of end June 2023, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base, as well as a large Tech companies community, Euronext Tech Leaders. Euronext closely accompanies corporates thanks to its pre-IPO programmes and a full suite of innovative corporate services. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Power, Derivatives, Commodities, Advanced Data Services and Indices.

The Group provides a European multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology, corporate and data services to third parties.

Euronext is engaged in an ambitious ESG policy, translated into its “Fit for 1.5°” commitment to netzero, supported by SBTI approved targets.

Euronext Corporate Solutions

Euronext Corporate Solutions, is at the core of Euronext’s Growth for Impact 2024 strategy. It has delivered €41m of revenue in 2022 and a growth over +23% CAGR between 2017 and 2022, being one of the most important growth engine of the Group. The team is composed of over 170 professionals across Europe. They help listed companies make the most effective use of capital markets, and support private and public organisations run more efficiently.

Euronext Corporate Solutions already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Germany, Sweden, Denmark, Finland, Spain).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance: our board portal solution “iBabs” helps organisations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication: we are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance: our ComplyLog products helps companies simplify their EU regulatory duties, speed up workflows and ensure compliance by automating the management of inside information and insider lists for both issuers and their professional advisors ensuring compliance with the European Market Abuse Regulation (MAR).
• Investor Relations: our advisory team provides high-touch advisory, ESG advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

​Euronext Corporate Solutions is a fully integrated division of Euronext, including all the resources to pursue its business activities: Revenue, Growth Marketing, Product & Innovation, Technology & Operations, Client Excellence and Transformation. It also relies on Euronext support functions to accompany its growth.

Key Responsibilities and Accountabilities:

• Data Industrialization: extensive experience in data pipelines automation, data governance and data quality processes.
• Data Architectures: strong experience in Data Architecture definition and implementation, with strong emphasis on scalability, data quality, security and reliability.
• Data Products: strong experience in conceptualizing and implementing Customer Facing Data Products.
• Data Modeling: Extensive experience in Designing efficient data models for optimal query performance.
• SQL Proficiency: Proficient in Writing and optimizing SQL queries.
• Performance Tuning: Strong Experience in Identifying and optimizing performance bottlenecks.
• ETL and Data Integration: In-depth knowledge across Extracting, transforming, and loading data into Redshift, mysql, Postgresql, AWS Glue, DataIKU.
• Cluster Management: Provisioning, scaling, and monitoring Redshift clusters.
• Security and Compliance: Implementing security measures and ensuring compliance.
• AWS Integration: Integrating Redshift, AWS Quick Sight, AWS Athena with other AWS services.
• Monitoring and Troubleshooting: Monitoring cluster performance and resolving issues.
• Documentation and Training: Creating documentation and providing training to team members.
• Logging and Tracing: Experience in setting up and managing logging and tracing mechanisms in AWS, including leveraging services like AWS CloudTrail for auditing API calls and AWS X-Ray for distributed tracing and performance analysis. Understanding of best practices for logging configuration, log aggregation, and analysis to ensure visibility into system activity and troubleshooting capabilities.
• Implement orchestration solutions using tools like Apache Airflow and AWS Step Functions, AWS Glue to automate and manage data workflows effectively. Provide technical leadership and guidance to the team, acting as a subject matter expert in AWS and data engineering technologies. Write comprehensive solution documents and technical documentation to communicate architecture designs, data workflows, and best practices effectively.
• Stay updated on emerging technologies and industry trends, continuously evaluating and incorporating new tools and techniques to enhance data engineering processes and infrastructure.
• Take a proactive approach to challenge business requirements and propose innovative solutions to improve efficiency, scalability, and performance.

Knowledge, Personality, Skills and Experience Required

• Strong Knowledge in Data Governance, Data Pipelines, Data quality, Data Products.
• Solution Architecture Knowledge: Ability to design scalable and efficient data solutions on AWS, considering best practices for cloud architecture and infrastructure.
• Experience with relational databases (MSSQL, MySQL, PostgreSQL, RedShift) and NoSQL databases.
• Orchestration and Workflow Management: Experience with orchestration tools such as ApacheAirflow and AWS Step Functions for automating and managing data workflows.
• ETL Tools and Big Data Experience: Strong Knowledge of ETL tools and experience working with large volumes of data, with experience in messaging systems like Kafka.
• Knowledge in Apache Spark, AWS Glue or DataIKU.
• Ability to connect with other tech teams, across development, solution architecture, quality assurance, product management, Cloud & DevOps.
• Ability to operate with autonomy in all Data Domains to define and implement and end2end data Solutions and Products.
• Production Awareness and Troubleshooting: Proactive approach to production monitoring and troubleshooting, with the ability to anticipate and mitigate potential issues.
• Technical Leadership and Communication: Capable of evolving into a technical lead role, with excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
• Strong Analytical and Problem-Solving Skills: Ability to analyze requirements, define technical approaches, and propose innovative solutions to complex problems.
• Documentation and Requirements Analysis: Experience in writing solution documents, technical documentation, and the ability to challenge and refine business requirements

Join us as a Client Experience Associate

Are you ready to shape the future of capital markets?

We are looking for a Client Experience Associate to join the Business Operations Team. The position will be based in Porto and you will report to the Client Solutions Senior Manager.

As a Client Experience Associate, you will guide clients through the admission and membership process and ensure client data remains up-to-date as services evolve, thus directly contributing to client satisfaction throughout the lifetime of the relationship. You’ll be responsible for the execution of the following tasks:

1. Client Onboarding

• Capture client requirements for analysis, in preparation for future onboarding and service implementation
• Verify requirements for client participation, including AML, anti-terrorism, and other Group procedures
• Prepare supporting materials to guide and train clients during their onboarding, maintenance and offboarding journeys
• Create and maintain internal procedures detailing relevant onboarding tasks
• Manage start-up phase and conclusion of the contractual relationship with clients, ensuring that adopted procedures are consistent with primary reference standards

2. Daily Account Maintenance

• Manage and update the registry and database for the provision of services and client invoicing
• Manage participation in the national network used by the banks and the outsourced technology providers
• Assess operational risks and constantly monitor containment measures in accordance with group policies
• In accordance with a applicable regulations and anti-money laundering procedures, monitor and identify and report suspicious situations
• Support clients on issues related to methods of participation in services
• Coordinate updates of client documentation and ensure it is published on the company website
• Sending applicable market/operational notices
• Manage and monitor the process of issuing information reports to interested clients
• Handle admission of financial instruments that can be centralised
• Verify securities admission eligibility, both from a regulatory and an operational perspective

3. Relationship Management

• Act as an interface between non-tier 1 clients and internal implementation/project teams, ensuring client requirements are accurately considered and implemented
• Manage non-tier 1 client needs and requests on an ongoing basis, ensure that the necessary requirements for Custody and Settlement functions are properly understood and that issues are correctly addressed and managed

Profile:

• Strong proficiency in MS Outlook, MS Teams, Word, Excel and PowerPoint.
• Knowledge, Skills and Experience Required
• Bachelor’s or Master’s degree, ideally in business management or finance.
• 2-3 years of successful experience in a client facing role is an advantage.
• Fluency in English and French is required. Fluency in Italian and/or Dutch will be considered an advantage.
• Flexibility to travel frequently, potentially including extended stays.
• Demonstrated ability perform well, keep composure, and meet deadlines in a fast-paced, transforming and results-driven environment.
• Strong organisational skills with ability to perform and prioritize multiple tasks.
• Strong analytical and problem-solving capabilities; ability to quickly gain a deep understanding of a wide span of complex operational and regulatory matters.
• Fast learner and proactive behaviour with excellent attention to detail.
• Experience in working with international teams.
• Ability to work independently.

​

Working with us means:

• A vibrant international and diverse team where you'll collaborate with a network of 2,200+ talents across Europe, USA and Asia.
• A collaborative and inclusive work environment that fosters professional growth with flexible career paths, learning and development opportunities.
• An agile, innovative and dynamic company where you can make an impact.
• Wellbeing programme, equal opportunities, work environment open to diversity in all its forms.

Apply by submitting a CV in English.

Join Euronext – Shape capital markets for future generations

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets to drive innovation and sustainable growth.

• Operating in 18 countries across Europe, the US, and Asia, it has regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal.
• Euronext operates regulated equity and derivatives markets, a leading electronic fixed income trading market, and the largest centre for debt and funds listings globally.
• The Group offers a wide range of products including equities, FX, ETFs, bonds, derivatives, commodities, and advanced data services.
• It provides clearing through Euronext Clearing and custody and settlement services via Euronext Securities in Denmark, Italy, Norway, and Portugal.
• Euronext also offers technology, corporate, and data services to third parties.